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Payments

When customers book appointments they enter their card details into KiBook. These details are saved on file in order to take manual payments with the customers consent. You may use this function to charge customers at the end of their appointments - payment is taken through Stripe so you will not receive this money until your Stripe deposit dates.

You may also use this function to manually charge anyone who breaches the terms and conditions agreed by KiBook. When booking an appointment customers are shown the terms and conditions written specifically for your business (please update this in the Customization tab) once completing their online booking the terms have been agreed. If your business has a lateness, cancellation or no show policy this should be clearly outlined in your terms and conditions. You may only take the exact fee owed to your business - you cannot add any additional fees on top of this.

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