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KiBook 5 Step Help Guide
How to get started with your KiBook account, help guide and video tutorials with instructions for KiBook admin users! From setting up your account to managing your diary and how to access deposits etc.
KiBook Full Help Guide
Everything about your KiBook account explained with tutorials and instructions to guide you through. Video tutorials and step by step instructions included!
Managing my diary
Managing working hours, appointments, close diary to public, private/ custom bookings, maximum days in advance clients can book
FAQ's
Marketing
marketing integrations with MailChimp for mass emails, QR codes for your booking system and social media cards
Payments
Everything about payments, no shows/late fees, deposits and everything you need to know about Stripe
Gift Vouchers / Promo Codes
Information regarding gift vouchers and how they work, promo codes and online store!
Emails / Reminders / Receipts
Receipts + confirmation emails, inputting/editing terms and conditions, reminder emails, customising emails!
My KiBook Account
Login help, account upgrades/downgrades, payment support and more
Using KiBook
Receiving orders and bookings from a customer, what happens when a customer does book, how does this work?
Emails
All KiBook emails are unlimited! KiBook sends the following emails from our systems to your client's inboxes without delay!Confirmation/ReceiptsCustomers receive a confirmation email automatically when they book an appointment or place an order through your ...
Annual Leave / Breaks
Adding Leave - If you choose to take any breaks in between clients or if you would like to input any holidays/annual leave into KiBook you can do so by clicking the Appointments panel then the floating action button to the right hand side of the screen. You ma...
Staff / Locations
Multi User accounts with multiple staff or locations
Appointment Actions
Below is an explanation of what each button does when you click on a client's appointment! Check Out - We recommend checking out a client after an appointment, this will send an email to the customer confirming they have attended the appointment. We have found...
Welcome to KiBook!
We know getting started with a new booking system can feel a bit overwhelming, so we’ve put together these guides to help you hit the ground running. We're excited to have you with us and can’t wait for you to make the most of KiBook! How KiBook Works for You...
Step 1 - Staff/Location Settings
Single User As a Single User, you’re automatically set up to offer all services, but note that you won’t be able to add staff or manage multiple locations. The steps below still apply to you!If you’d like to upgrade to a multi-user account, just reach out t...
Step 2 - Working Hours and Breaks
Setting Your Working Hours Made Easy! Managing your working hours in KiBook is simple. You can create flexible time slots—whether you want to set one long block of time or break your day into smaller slots with breaks in between. You can also manage staff w...
Step 3 - Service Set Up
Setting Up Services, Categories, and Add-Ons in KiBook The Services tab is where you organize everything clients can book through your KiBook calendar—whether it’s manually by staff or online by clients. Be sure to set accurate durations, prices, and detail...